FAQ

Standard shipping within in Australia is capped at $10, express shipping is capped at $15 and international delivery is $15. We will have a pop-up shops at different events or local coaching nights throughout the year. Check our facebook page or banner for our next pop-up shop. We will bring your goods to the night if you select the option in the shipping section in the checkout process.

We will also occasionally will offer free shipping promotions throughout the year.

Yes we do, just enter your details and we will process the order as soon as possible. Our shipping costs do not include any import or customs taxes which may be applicable to international orders depending on the country you live in.

We are constantly looking at bringing new products to our range, if there something you are looking for in particular, please email us at [email protected] and we will let you know if are planning of bringing this product to our range in the near future.

Please email us at [email protected] to start a warranty procedure. Please include the order number in this email.

If an item becomes faulty within 12 months, we may request the item to be returned, or potentially a video or photo maybe be sufficient. The item will either be repaired, replaced or refunded depending on the situation that Process Sports.

Process Sports will charge an administration fee of $10 to cover shipping and administration of any new product sent out to customer.

Please note – shipping costs are unable to be refunded.

We accept all credit cards, PayPal, GPay through our websites software to ensure your personal details are kept confidential. At events and coaching nights, we can accept cash payments, Visa or Mastercard cards with a chip and paywave.

Please email us at [email protected] with a picture of the damaged product and we will get in touch with you as soon as possible to resolve the problem.

Currently we only have what is advertised on the website, however please contact us at [email protected] and we can let you know if or when we bringing more colours into our range.

Please contact us at [email protected] with your needs and we will be able to put together a customer package¬†specifically to suit you.

Email us at [email protected] or send us a message on facebook and we will get back to you with an answer as soon as possible.